I Am Now Certified For Providing Customer Happiness :)
Since I launched my online shop with Nodal Ninja products I knew the key was a great customer support. Last month my Czech version of my shop celebrated acquiring a prestigious customer satisfaction certificate “Verified By Customers” from the largest price comparison website called Heureka in Czech Republic.
You can see the certificate here
(in czech only)
As you can see, 100% of my customers recommend my shop, and 18 of these customers even wrote a great public review. These reviews can only by written by authenticated customers which assures they are real. Evaluation can be done by completing a 3rd party questionnaire of satisfaction that customers fill in after each purchase.
This is not only awesome signal of recognition of my customer happiness efforts but also a commitment to continue the same level of great customer support in the future for all my online shops.