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Contact Us

Business Hours: Monday - Friday, approximately 10am-4pm CEST Berlin/Paris/Rome/Prague time, we are not available during weekends and holidays

EMAIL: (we respond quickly)

Facebook messenger:


Phone support: 

Direct phone to our office: 
+420 228 881 236 (10am-4pm CET Berlin/Paris/Rome/Prague time)

(We speak English)



d/b/a|o/a Pano Society: Jan Vrsinsky, T E Benese 1429, 50012, Hradec Kralove. Registered in Hradec Kralove, Czech Republic with business ID 66821231 since 1998 and EU VAT ID CZ7807243037 since 2005. 

Important information for payments without VAT.



We accept payments both Inside EU/SEPA and from outside of the EU:

IBAN: LT96 3250 0741 9581 0404
Address: Konstitucijos ave. 21B, 08130, Vilnius, Lithuania

Payment info: Your order number (so we can match the payment with your order). We must receive the full exact amount to process your order. If sending from outside EU, make sure we are not liable for any fees. Always pay only in EUR as target currency. We are not responsible for currency conversions. The payment usually takes 24 hours to appear on our account after which we will dispatch your order. The items will be reserved for you when we receive your payment (not when you place your order). If you would like a guarantee that your items will be reserved for you after we receive your payment contact us before payment to arrange that.