PanoSociety is the Nodal Ninja / Fanotec Authorized Repair Center in Europe, based in Prague, Czech Republic.
All Nodal Ninja / Fanotec items are eligible for repairs in our repair center if warranty no longer applies. If you are looking for warranty service click here. We don't guarantee serviceability but we will offer our expertise to help you best way possible. Contact us with description of your situation and we'll see what we can do. Feel free to include photos/videos/documentation of the issue to speed up the communications.
Possible scenarios that we can handle well:
- Missing knobs, inserts, pads, bolts, washers, and other misc. parts
- Non-functioning parts or entire products
- Refurbishing, cleaning, general repairs
- Old product advice and next step recommendations
- Upgrading to newest version advisory
- Mounting parts together (if customer unable)
- Panohead calibration services
- Consulting & advisory services
- Product training
Contact us at repairs[AT]panosociety.com and we'll see what we can do.
(if urgent, please mark your email as URGENT in subject)
Repair Center address (please never send us anything without our prior agreement to avoid unexpected costs for you):
attn. Jan Vrsinsky
office phone: +420228881236
Nodal Ninja Warranty Center