PanoSociety is the Nodal Ninja / Fanotec Authorized Warranty Center in Europe, based in Prague, Czech Republic.
Click here for Nodal Ninja / Fanotec after-warranty service and repairs
Do you need product warranty fixing, repair or replacements?
You have come to the right place!
Types of warranty:
- Legal warranty (this is legal warranty between you and your seller, determined by local law)
- Nodal Ninja Factory Warranty
Eligible items for Nodal Ninja Warranty:
- See official Nodal Ninja Factory Warranty Disclaimer (links to nodalninja.com, opens in new window)
How to claim Nodal Ninja Warranty:
- Send email to nodalninja[AT]panosociety.com
- Proof of purchase (original receipt or invoice) with WHAT, WHEN, WHO and FROM WHO (what products were purchased, when they were purchased, who purchased them, and from who - who was the seller), this information is necessary for us to track down the original order and find production batch of the model variant of your product
- Description of problem and why you think this is warranty issue
- Current photo(s) or video(s) of the product from which the issue is clear
- Your desired course of action (what you would like us to do, if possible)
- We will then determine next steps which can include
- Replacement of the product free of charge
- Offering free repair & shipping back
- Offer paid repair, pair replacement or paid upgrade or other solutions for your best satisfaction in cases of non-warranty issues
- Instructions how to self-fix the problem if possible
- Other general hints & tips
Nodal Ninja Repair Center Service