Nodal Ninja / Fanotec Warranty Center

PanoSociety is the Nodal Ninja / Fanotec Authorized Warranty Center in Europe, based in Prague, Czech Republic.

Click here for Nodal Ninja / Fanotec after-warranty service and repairs

Do you need product warranty fixing, repair or replacements?
You have come to the right place!

Types of warranty:

  • Legal warranty (this is legal warranty between you and your seller, determined by local law)
  • Nodal Ninja Factory Warranty

Eligible items for Nodal Ninja Warranty:

How to claim Nodal Ninja Warranty:

  • Send email to nodalninja[AT]panosociety.com
  • Include: 
    • Proof of purchase (original receipt or invoice) with WHAT, WHEN, WHO and FROM WHO (what products were purchased, when they were purchased, who purchased them, and from who - who was the seller), this information is necessary for us to track down the original order and find production batch of the model variant of your product
    • Description of problem and why you think this is warranty issue
    • Current photo(s) or video(s) of the product from which the issue is clear
    • Your desired course of action (what you would like us to do, if possible)

Next steps:

  • We will then determine next steps which can include
    • Replacement of the product free of charge
    • Offering free repair & shipping back
    • Offer paid repair, pair replacement or paid upgrade or other solutions for your best satisfaction in cases of non-warranty issues
    • Instructions how to self-fix the problem if possible
    • Other general hints & tips

 

See also:
Nodal Ninja Repair Center Service